FAQ's
Are your korowai made to order?
Yes — many of our pieces are created to order to ensure each korowai is approached with care, intention, and attention to detail.
What are your standard turnaround times?
Our standard korowai orders (excluding custom commissions) are typically created and ready within approximately 15 business days.
Timeframes may vary during busy periods or for larger/custom pieces. If you have a specific event or date in mind, we recommend contacting us as early as possible.
Do you offer custom korowai?
Yes, we welcome enquiries for custom and commissioned pieces depending on availability and timeframes.
Do you ship internationally?
Yes — we offer both New Zealand and international shipping.
Shipping timeframes and pricing are calculated at checkout.
Do you offer children’s sizes?
Yes — selected designs are available in both adult and children’s sizing.
How should I care for my korowai?
We recommend handling and storing your korowai with care. Specific care guidance may vary depending on materials and design details. If you have questions about caring for your piece, feel free to contact us directly.
Thank You
Thank you for supporting Korowai by Hiria.
We’re grateful to create pieces that become part of meaningful moments, stories, and celebrations within your whānau and communities.